红海计划 - 收到确认

收到船公司的确认函：

I would like to confirm your booking has been placed by Save-Money-Diving and that funds have been received. This is a confirmed booking.

I sent the day by day itinerary today to Save-Money-Diving who in turn have forwarded it to you. The delay was from our side as the member of staff who approves non standard itineraries was on annual leave. Generally, this routing would depart from Port Galeb but to reduce your transfer time Save-Money-Diving requested the Hurghada departure.

If you have any further questions regarding the boat, itinerary or any other points please do not hesitate to contact me.

Kind regards

Tori

Victoria Bell
Marketing Assistant

Tornado Marine Fleet – The Ultimate Liveaboards
M Egypt: +20129001206
www.tornadomarinefleet.com
tori@tornadomarinefleet.com

marketing@tornadomarinefleet.com

我之前发email给船公司是给另一个叫Willem的，顺便把SMD给过我的一个船公司mail地址也copy上了。这次回信给我的是后面SMD给的email地址。不同在于，前一个是tornadomarinefleet.eu，
后一个是tornadomarinefleet.com
两个网站内容基本一致，两人的邮件签名也很雷同。

所以，除非有人专门注册了一个网站和SMD串通了来骗咱们的钱，应该没啥问题了。

不过为了保险起见，我还是又给Willem发了封mail让他来确认。尚未收到回音。

红海计划 - Hurghada出发的路线

今天收到一个磨房网友的PM，说他在Save-Money-Diving订了下周去Kapalai，Kapalai已经确认了他们的booking，但声称没有收到SMD的钱，但他说他们已经在10月份付款给SMD了。现在联系不上SMD，而SMD的网站现在还是“under maintenance”，问我他们的email地址。

于是，我又发了一封mail去船公司确认是否收到钱了。因为之前曾经问过SMD要一个Hurghada出发的Simply The Best的行程，他们一周了都没回复，所以就顺便又发了一封mail去SMD催这个信息。

晚上就收到SMD的回复，Hurghada出发的行程如下：

Simply the Best - Hurgharda
Small Giftun	Hurghada
Panorama	Safaga
Middle Reef	Safaga
Middle Reef N	Safaga
Northern Plateau	Little Brother
Northern Plateau	Little Brother
Southern Plateau	Little Brother
Aida	Big Brother
Southern Plateau	Big Brother
Numidia	Big Brother
Northern Plateau	Daedalus
Eastern Wall	Daedalus
Anemone City	Daedalus
Elphinstone north/east	Marsa Alam
Elphinstone south	Marsa Alam
Elphinstone north/west	Marsa Alam
Abu Dabab N	Marsa Alam
Abu Ramada North	Hurghada
Gota Abu Ramada	Hurghada

到现在还没有收到船公司的回信，估计欧洲刚起床还没来得及回我。希望一切OK。

红海计划 - SMD回复了

今天下午就发了个邮件问Save Money Diving怎么回事。

很快得到回信如下：

As our site is under maintenance , our emails will also may be affected from today

Please use our backup email save-money-diving@hotmail.com until further notice

所以，应该只是网站维护罢了。

红海计划 - 船公司已经确认booking

昨天发了email给Hurricane的船公司，请他们确认我们的booking：

Willem,

We finally booked your boat from May 28 to Jun 5 via agency(save money diving) and placed the full payment.

Could you pls help to confirm : whether the booking is confirmed in your side? thanks.


结果今天早上收到船公司的回复，确认了我们的booking。

Dear Yao,

Happy new year.
Thanks for booking our boat. The booking of the boat is confirmed from our side.
Although it will take some time I wish you already a pleasant stay onboard MY Hurricane,

Kind regards,

Willem Driessen

不管Save Money Diving会怎么样，至少我们红海的船应该没什么问题了。回头再跟SMD确认一下他们是怎么回事吧。

红海计划--会有问题吗？

今天在磨房上看到这个贴：http://www.doyouhike.net/forum/deepblue/333901,0,0,0.html

于是上Save Money Diving的网站看了一下，显示：This web site is under maintenance.

打电话给他们的Customer Service Centre: + 66 819792783。去到了留言信箱，说现在office close。可能是因为周末吧。转回头再打他们澳洲的电话：+61-283075294，一直是忙音。

于是发了email给M/Y Hurricane的船公司去确认那段时间的船期是否是给我们订下的，但估计是周末，应该不会那么快有回音。

心里觉得依然不安，于是翻以前和Hurricane船公司联系的email，找到一个电话，竟然还是荷兰的：T: +31 (0)40 2350054，打过去直接去到留言信箱，说周一到周五才上班。

查了一下google快照，http://74.125.95.132/search?q=cache:cQce0e6N79EJ:www.save- money-diving.com/+SAVE-MONEY-DIVING&hl=zh-CN&ct=clnk&cd=1&gl=us&client=firefox-a

SMD的网页在 2009年1月2日 09:56:23 GMT 就已经是现在这样了，也就是中国时间2009年1月2日下午18点左右。我收到SMD到现在为止的最后一封mail是1月2日下午13:30pm左右。

当初选择Save Money Diving，就是觉得他们的价格不错，而且蛋糕和Zhukeding都用过他们成功订过Sipadan和Manado的package，都很满意。所以觉得应该没什么问题。

看来，只能等明天再问了。希望一切没事。

红海计划--行程确认

Save Money Dive回信了。行程确认如下。

另外，要求我们提供所有潜水员的信息。之前填的那个表已经cover大部分要求的信息了。

所以，还没有填表发给我的人，以及填表信息不全的，请尽快发给我。谢谢。

We are pleased to inform you that the following reservation is confirmed.
However in order for the voucher for the package to be sent to you we need
you to acknowledge that the details on the confirmation below are correct.

Without this acknowledgement from you , you will not be sent the voucher for
your dive package. Therefore please check the details below at your earliest
convenience. Once we have received your return email the voucher will
normally be issued within five working days.


Hurghada, MY Hurricane Liveaboard: Simply the Best 6 nights, Full Charter 6
days 6 nights

Booking ID #4742
Customer Name: Mr Yao Yi
Destination: Hurghada
Requested Beginning Date: 28 May 2009
Requested Finishing Date: 3 Jun 2009
Requested Product: Full Charter 6 days 6 nights
Quantity: 1
Remarks:
Total Booking Amount: 16, 209 Euros

Please note that it is the responsibility of the Customer to ensure that
both inbound and outbound flights / connections allow ample time for any
transfers that may be required.

Furthermore it is the Customers responsibility to ensure that the Dive
Operation knows where they are to be collected from if transfers are part of
the package.

For diving equipment rental you must inform Save Money Diving at least 7
days prior to departure or contact the Dive Operation directly via the
telephone number supplied on your voucher.



You have settled payment directly with www.save-money-diving.com for your
dive package.
All additional incidental expenses will be settled with the dive operation
directly.


Cancellation Policy:

A 10% administration fee and bank charges must be added to the following
cancellation fees:

If  a trip is cancelled 90 days prior to scheduled departure date, there is
no cancellation fee and the amount paid will be refunded .
If a trip is cancelled less then 90 days but more then 60 days prior to
scheduled departure date, cancellation fee is 30% of total costs.
If a trip is cancelled  less then 60 days but more then 30 days before
scheduled departure date, cancellation fee is 50% of total costs.
If a trip is cancelled less then 30 days before scheduled departure date,
cancellation fee is 100% of total costs

Important Notice: All cancellation requests must be sent to us BY EMAIL ONLY
at: reservations@save-money-diving.com


If you require to make amendments, update your personal information or
further explanation or assistance, please contact us by email at:
reservations@save-money-diving.com

Thank you for using Save Money Diving. We look forward to assisting you
again with your diving holidays.

12.25验楼记

早上去农行交了维修基金。下午和秋秋一起约了啄木鸟公司的赵生来验楼。

2点钟我先到了林语，联系管理处负责7B的沈先生开房门。一起到了7B才发现，我家房门大开，工人师傅已经在根据我们23号填单反映的问题整修了。卧室墙上用水泥重新糊了一大片。

没多久，赵生到了，开始验楼。先验我家，然后是秋秋家，每家花了大约2个小时。

赵生验楼很细心，把地面，墙面，门窗，水压，插座，橱柜，地漏，阳台，卫生间等等都验了一遍；验出问题的就用贴纸写好问题贴在边上，最后拍照，总结在记录表上。

在整个过程中，无论是工人，还是管理处的，保利的人都是非常合作的。他们负责整修的工人看着赵生用专业工具来验楼说：现在都用高科技啦。需要开关总水表房验水压的时候也很配合拿钥匙开门。验的差不多的时候，保利工程队的头头进来，马上就让工人立即开始按照新指出的问题处进行整改。

根据赵生的说法，总体来说，质量还可以，至少比边上的龙光强很多。

我和秋秋两家共同的问题是墙面凸凹不平，颜色不均，墙面或者瓷砖后有空洞--这也是7B大部分业主共有的问题。当然也有不同的情况。我家的问题还有踢脚线，地漏不通返臭，阳台门松动等等。而秋秋家比较特殊的问题是插座，很多插座的零线和火线接反了。

摘录赵生在我家验房后的记录表：

厨房：门框补缝一处，撞伤一处，墙砖4处空鼓，顶面不平，油烟机管未接，顶面多出角线不直。

生活阳台：门1处防水条太短，顶面渗水，墙砖3处空鼓

大厅：电箱松动，盖子脱落，控制位不紧密，安装不正，1处空调孔与插座不协调，推拉门安装不正，墙面5处开裂，多处不平，顶面不平多处。

观景阳台：护栏掉漆，墙砖3处空鼓，4处收边不严密

卫生间：门锁松动，上边未刷漆，1处撞伤，地漏不通返臭，墙砖2处空鼓，1处开裂。

主人房：踢脚线3处松动，多处接口不严，墙面4处开裂，1处窗防水条太短，窗台面空鼓。

客房：踢脚线4处接口不严，窗台面空鼓，墙面1处开裂。

其他：全屋多处墙面不平，不光滑，色差。

我的房验完差不多快5点了，赶去收楼处，把记录表复印后交给保利收楼处的人员。他们承诺会跟进整改，但是无法出具收条。

另外，我要求查验“三书一证一表”，回答是这边没有，但是之前跟红色联系过，周一统一查验。

所以，按照验房师的建议，我回去后会写个声明文件EMS给保利，声明我来收过楼，但因为XXXXXXX原因，无法收楼，要求整改后再收楼。